Reference

How phtt Handles Your Personal Information

This Privacy Policy tells you exactly what data phtt collects when you open an account, make a deposit via GCash, Maya, or InstaPay, and use our lobby — and how we protect it.

Account data protectionGCash, Maya, InstaPay privacyYour rights, clearly statedData retention policyContact us to request changes

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DATA SECURITY PRACTICES

How We Protect and Manage Your Information

We apply security measures at the account, payment, and platform level so your personal data stays protected whether you are on mobile or desktop. Here is how each layer works in practice.

SSL Encryption on Every Session

All data exchanged between your device and phtt is encrypted via SSL. This covers your login, your GCash or Maya deposit flow, and any account detail changes you make.

Cookie Use and Your Choices

We use cookies to keep your session active and to remember your account preferences. You can adjust cookie settings in your browser at any time without losing your account access.

Account Access and OTP Verification

When you log in from a new device, we send a one-time PIN to your registered number. This step protects your account even if your password is ever compromised elsewhere.

Data Retention and Deletion Requests

Transaction records are retained as required by applicable law. For other data, you can request deletion by contacting support — we will confirm what can be removed based on your account status.

Data We Collect and Why We Collect It

phtt Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

When you create an account on phtt, we collect the information you provide directly — your name, contact number, email address, and the payment method you link, whether that is GCash, Maya, or InstaPay. We also collect transactional data: deposit amounts, withdrawal requests, and the account

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wallet activity tied to each session. Device and browser data — IP address, operating system, and session timestamps — are logged automatically to keep your account secure and to detect unusual access patterns. We do not sell your personal information to third parties. Data shared with
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payment processors like GCash, Maya, and InstaPay is limited to what those services need to complete your transaction. We may share anonymised, aggregated data with analytics partners to improve the platform, but this data cannot identify you individually. Retention periods vary by data type: account registration
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data is kept for as long as your account is active, and transaction records are retained as required by applicable law. You can request a full copy of the data we hold about you, or ask us to correct inaccuracies, by contacting our support team directly.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your data is used, want to request a correction, or need to know what records we hold on your account, our support team handles privacy requests directly. Reach us through any of the channels below and we will respond with the specific information tied to your account.

Live Chat Start a live chat session from any page on phtt. Identify your account and state your privacy request — our team will pull your data record and respond directly.

Email Support Send your privacy request to our support email. Include the account phone number or email you registered with so we can locate your record without delay.

Account Help Centre Log in to your phtt account, head to Account Settings, and select the Help option. From there you can submit a data access or correction request tied to your profile.

Common Questions About Your Privacy on phtt

Below are the questions we hear most often about how your data is handled, what rights you have, and how to act on them through your phtt account.

We collect your name, contact number, email, and the payment method you register — GCash, Maya, or InstaPay. Device data and session logs are also recorded automatically for security purposes.

Only the data those payment processors need to complete your transaction is shared. We do not give them your full account profile or browsing history on our platform.

Log in to your account, go to Account Settings, and submit a data access request. You can also contact us via live chat or email with your registered number and we will compile your record.

Yes. Contact support through live chat or email, state what needs to be corrected or removed, and we will confirm what action is possible based on your account status and legal retention requirements.

Transaction records — including GCash deposits, Maya withdrawals, and InstaPay transfers — are retained for as long as required by applicable law. Other account data is kept while your account remains active.

Closing your account stops new data collection. Existing transaction and identity records are retained only as long as required by law. Contact support to confirm what remains on file after closure.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

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How phtt Handles Your Personal Information

How We Protect and Manage Your Information

How to Reach Us About Your Data

Common Questions About Your Privacy on phtt

01 What personal data does phtt collect when I open an account?

02 Does phtt share my data with GCash, Maya, or InstaPay?

03 How can I see what data phtt holds about me?

04 Can I ask phtt to correct or delete my personal information?

05 How long does phtt keep my transaction records?

06 What happens to my data if I close my phtt account?

Privacy Policy

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